Illinois Gastroenterology Group, PLLC Provides Security Incident Notice

GURNEE, Ill., April 22, 2022 /PRNewswire/ — Illinois Gastroenterology Group, PLLC (“IGG”) reports a recent incident that may affect the information security of certain individuals.

On October 22, 2021, IGG has discovered unusual activity within its computer network. IGG immediately launched an investigation, with the assistance of third-party cybersecurity specialists, to determine the nature and extent of the event. On November 18, 2021the investigation determined that an unauthorized actor had gained access to certain IGG systems and that information contained in those systems may have been viewed or taken by the unauthorized actor.

IGG reviewed the information in the systems to identify whether an individual’s personal information or protected health information was potentially affected. On March 22, 2022, IGG has determined that the personal information of individuals, including the following types of information that IGG maintains in its systems and who have been or may have been impacted by this incident, include: name, address, date of birth, number social security, driver’s license, passport, financial account information, payment card information, identification number assigned by the employer, medical information and biometric data. To date, IGG has not received any reports of misuse of potentially impacted information.

IGG takes this incident and the security of the personal information under its care very seriously. IGG acted quickly to investigate and respond to this incident, assess the security of its systems, and notify those potentially affected. In response to this incident, IGG has strengthened its network security policies and procedures. IGG accelerated the implementation of an enhanced managed security operations center, including the deployment of an endpoint detection and response platform in response to this event with policies enabled specifically for ransomware. IGG immediately reset passwords and employees with privileged access to sensitive systems were enrolled in our multi-factor authentication platform. IGG also notifies potentially affected individuals so that they can take additional steps to protect their information, if they deem it appropriate.

IGG has set up a dedicated helpline for people seeking information about this incident. People wanting more information can call the toll-free helpline at 1-833-559-1331. This toll-free number is available Monday through Friday from 9:00 a.m. to 9:00 p.m. Eastern Time, excluding major US holidays. Individuals may also write to IGG at Illinois Gastroenterology Group, PLLC, Attention: Chief Operating Officer, PO Box 7630, Gurnee, IL 60031.

Potentially affected individuals may also consult the information and resources described below. IGG encourages those potentially affected to remain vigilant against identity theft and fraud by reviewing their account statements, credit reports and explanation of benefit forms for any suspicious activity and to promptly report any suspicious activity to their bank, institution financial, insurance company, health care provider. , law enforcement, or their state’s attorney general.

Under US law, a consumer is entitled to one free credit report per year from each of the three major credit bureaus, Equifax, Experian and TransUnion. To order a free credit report, visit or call toll free 1-877-322-8228. Individuals can also contact the three major credit bureaus listed below directly to request a free copy of their credit report.

Consumers have the right to place an initial or extended “fraud alert” on a credit file at no charge. An initial fraud alert is a one-year alert that is placed on a consumer’s credit report. Upon seeing a fraud alert appear on a consumer’s credit report, a business is required to take steps to verify the consumer’s identity before extending new credit. If an individual is the victim of identity theft, they are entitled to an extended fraud alert, which is a seven-year fraud alert. If they wish to place a fraud alert, they can contact any of the three major credit bureaus listed below.

As an alternative to a fraud alert, consumers have the right to place a “credit freeze” on a credit report, which will prevent a credit bureau from releasing information in the credit report without the express permission of the consumer. The credit freeze is designed to prevent credit, loans and services from being approved in an individual’s name without their consent. However, individuals should be aware that using a credit freeze to control who has access to personal and financial information in their credit report may delay, interfere with, or prohibit the timely approval of any application or subsequent application they make regarding a new loan, credit, mortgage or any other account involving the granting of credit. Under federal law, a person cannot be charged with placing or lifting a credit freeze on their credit report. To request a credit freeze, individuals will need to provide the following information:

  1. Full name (including middle initial, as well as Jr., Sr., II, III, etc.);
  2. Social Security number;
  3. Date of Birth;
  4. Addresses for the previous two to five years;
  5. Current proof of address, such as a current utility bill or phone bill;
  6. A legible photocopy of a government-issued identification card (state driver’s license or ID card, etc.); and
  7. A copy of the police report, investigation report, or complaint to a law enforcement agency regarding identity theft if they are victims of identity theft.

If people want to freeze their credit, they can contact the three major credit bureaus listed below:



Trans Union




Equifax Fraud Alert, PO Box 105069
Atlanta, Georgia 30348-5069

Experian Fraud Alert, PO Box
9554 Allen, Texas 75013

TransUnion Fraud Alert, PO Box
2000, Chester, Pennsylvania 19016

Equifax Credit Freeze, PO Box 105788
Atlanta, Georgia 30348-5788

Experian credit freeze, purchase order
PO Box 9554, Allen, TX 75013

TransUnion credit freeze, purchase order
Box 160, Woodlyn, Pennsylvania 19094

Further information

Individuals can learn more about identity theft, fraud alerts, credit freezes, and steps they can take to protect their personal information by contacting consumer reporting bureaus, the Federal Trade Commission or their state attorney general.

The Federal Trade Commission can be contacted at: 600 Pennsylvania Avenue NW, washington d.c. 20580;; 1-877-ID-VOL (1-877-438-4338); and TTY: 1-866-653-4261. The Federal Trade Commission also encourages those who discover that their information has been misused to file a complaint with it. Individuals may obtain further information on how to make such a complaint using the contact details set out above. Individuals have the right to file a police report if they are victims of identity theft or fraud. Please note that in order to file a report with law enforcement for identity theft, individuals will likely need to provide proof that they have been victimized. Known or suspected cases of identity theft should also be reported to law enforcement and their state attorney general. This notice was not delayed by law enforcement.

SOURCE Illinois Gastroenterology Group, PLLC

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